Terms & Conditions

The Roaming Bar Ltd

Bookings and Deposits

To secure your booking, a non-refundable deposit of 25% of the total booking amount is required at the time of reservation. Your event date will only be confirmed once this deposit has been received.

The remaining balance must be paid no later than 30 days before your event date. If the balance is not received by this deadline, the booking will be cancelled and the deposit retained.

Payments

Payments can be made via bank transfer or via credit card machine. Any agreed extensions to an open bar can be settled on the night of the event.

Cancellations and Rescheduling

Deposits are strictly non-refundable.

If you want to cancel your booking after the balance has been paid inside of 30 days to the date of your event, no refund will be issued.

If you need to reschedule your event, we will transfer your deposit to a new date (subject to availability). Please provide as much notice as possible so we can accommodate your request.

Alcohol Licensing and Compliance

We hold all the necessary UK licences and insurance to legally provide alcohol services, including liquor licensing and public liability insurance. Copies of our certificates can be provided on request, and we will work with your venue to ensure compliance with any specific requirements.

We strictly operate under the Challenge 25 policy. Guests who appear under 25 will be required to provide valid photo ID before being served alcohol. Acceptable forms of ID include a passport, driving licence, or PASS-approved card.

We reserve the right to refuse service to anyone who cannot provide valid ID or who appears intoxicated, aggressive, or disorderly, in line with UK licensing laws.

Venue Requirements

It is the client’s responsibility to ensure the venue allows external bar services. The client must ensure there is suitable access, space, and facilities for us to safely set up and operate. Any venue-specific restrictions or requirements must be disclosed at the time of booking.

Damage and Loss

The client is responsible for any damage caused to the horsebox, bar setup, equipment, glassware, or barware during the event.

The full cost of repair or replacement will be invoiced to the client and must be paid within 7 days of the event.

Liability

We will not be held liable for delays caused by venue access issues, client instructions, or circumstances beyond our control. We are also not liable for damage, injury, or incidents arising from guests’ consumption of alcohol.

Clients are responsible for the behaviour of their guests. We reserve the right to stop serving alcohol or end service early if guest behaviour presents safety concerns or breaches licensing regulations.

We hold public liability insurance to cover our operations, but clients may wish to arrange additional event insurance for peace of mind.

Force Majeure

We are not liable for failure to deliver services due to circumstances beyond our reasonable control, including but not limited to adverse weather, illness, accidents, fire, or government restrictions.

Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Acceptance of Terms

By confirming your booking and paying your deposit, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.