Privacy Policy

Controllers of Personal Information and Contact Details

The Roaming Bar Ltd is a data controller of personal information collected and processed through The Roaming Bar Ltd.

Should you have any queries with regards to how your personal data is processed, please write to us at the following address:

Unit 20A, Flexspace, Marston Moor Business Park, Tockwith, YO26 7QF

or email us at enquiries@theroamingbar.co.uk.

What Personal Information About Customers Does The Roaming Bar Ltd Collect?

We collect your personal information in order to provide and continually improve our products and services. We also use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses our website.

For What Purposes Does The Roaming Bar Ltd Process Your Personal Information and the Legal Basis That Apply?

We process your personal information to operate, provide, and improve the services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services
    We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers. Legal basis: contractual obligation.

  • Provide, troubleshoot, and improve our services
    We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of our services. Legal basis: consent, contractual obligation, or legitimate interest.

  • Recommendations and personalisation
    We may use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience. Legal basis: consent, contractual obligation, or legitimate interest.

  • Comply with legal obligations
    In certain cases, we collect and use your personal information to comply with laws.

  • Communicate with you
    We use your personal information to communicate with you via different channels (e.g., phone, email, chat). Legal basis: consent, contractual obligation, or legitimate interest.

  • Advertising
    We may use your personal information to display interest-based ads. Legal basis: consent or legitimate interest.

  • Fraud prevention and credit risks
    We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, The Roaming Bar Ltd, and others.

  • Purposes for which we seek your consent
    We may also ask for your consent to process your personal information for a specific purpose. You may withdraw your consent at any time.

What About Cookies and Other Identifiers?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies – Required for the operation of our website (e.g., log-in, shopping cart, payment processing).

  • Analytical or performance cookies – Allow us to recognise and count visitors and see how they move around our website.

  • Functionality cookies – Recognise you when you return to our website, enabling us to personalise content and remember preferences.

  • Targeting cookies – Record visits, pages viewed, and links followed to make advertising more relevant.

You can find more information about Squarespace cookies by visiting their cookie policy:
👉 Squarespace Cookie Policy

Does The Roaming Bar Ltd Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling customers' personal information to others. Customer personal information is only used as described below:

  • Third party service providers
    We employ other companies and individuals to perform functions on our behalf (e.g., fulfilling orders, delivering packages, sending communications, analysing data, providing marketing assistance, processing payments, providing customer service). They must process personal information in accordance with this Privacy Notice and applicable laws.

  • Business transfers
    In the event The Roaming Bar Ltd sells its business or assets, customer information may be transferred as part of the transaction, remaining subject to the commitments made in this Privacy Policy.

  • Protection of The Roaming Bar Ltd and others
    We release personal information when necessary to comply with the law, enforce agreements, or protect the rights, property, or safety of The Roaming Bar Ltd, our users, or others.

How Secure is Our Customer Information?

We design our systems with your security and privacy in mind.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.

  • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer information.

We will keep personal data collected from you for 2 years.

Your Data Protection Rights

Under data protection law, you have rights including:

  • Right of access – You can ask for copies of your personal information.

  • Right to rectification – You can ask us to correct information you think is inaccurate or incomplete.

  • Right to erasure – You can ask us to erase your personal information in certain circumstances.

  • Right to restriction of processing – You can ask us to restrict processing in certain circumstances.

  • Right to object to processing – You can object to the processing of your personal information in certain circumstances.

  • Right to data portability – You can ask us to transfer your information to another organisation or directly to you.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond.

Please contact us at:
The Roaming Bar Ltd
Unit 20A, Flexspace, Marston Moor Business Park, Tockwith, YO26 7QF

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

The Roaming Bar Ltd
Unit 20A, Flexspace, Marston Moor Business Park, Tockwith, YO26 7QF

You can also complain to the ICO if you are unhappy with how we have used your data.

ICO Contact Details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: https://www.ico.org.uk

Got A Question?Contact us.

enquiries@theroamingbar.co.uk
01133720288